We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us through the contact form. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

International Returns

• Merchandise must be in new, unworn condition.
• You must contact us within 30 days to initiate a return. Once you contact us, we will provide you with the estimated refund amount and a return shipping label.
• International orders do not qualify for free return shipping. The return cost will be deducted from total refund amount. Exceptions include defective items and shipping errors made by The Ministry of Defence. 
• Duties and taxes will only be refunded if they were paid at checkout on our website. If you selected to pay duties and taxes at delivery, you will not be credited for original duties and taxes.
• We do not offer exchanges, so please return the item(s) you do not want to keep and place a new order for your desired replacement(s).
• Please allow up to 6 weeks for processing your return and for receiving a credit from your financial institution.